September 26, 2009

Three Steps To Keeping Financially Solvent

It is hard for us without being flippant, to even see a scenario within any kind of realm of reason that would see us losing one dollar in any of those transactions.
--- Joseph Cassano of AIG on their credit default swap business (Aug 2007)

Well, a house of cards was never built for shock
You could blow it down in any kind of weather.
--- Dire Straits,
Solid Rock

Julie Dickson addressed a sold-out audience at the Actuaries' Club of Toronto this week. She's the Superintendent of Canada's most important regulator, the Office of the Superintendent of Financial Institutions (OSFI). Her remarks were informative, interesting and have relevance for you. OSFI oversees the federally-regulated banks, trust companies, insurance companies and pension plans.
Julie was accompanied by my first actuarial boss, Stuart Wason, now a Senior Director at OSFI. We haven't met in years. During my summer job at Crown Life, I learned plenty from Stuart and Henry Essert. They inspired me to pursue my actuarial career. I'm in their debt and haven't thanked them enough.
Offend the tax department and you can appeal all the way to the Supreme Court. Offend OSFI and your company risks swift intervention. Don't expect much sympathy either.
Actuaries would be well served to sit up and take notice of the speed at which risk management expectations are changing.
--- Julie Dickson
OSFI's mandate is solvency: ensuring that financial institutions have enough capital to weather financial storms. How? By predicting the unthinkable, setting high standards, and intervening early. This process works wells in protecting the public and the politicians. Here only one financial services company cuts dividends (but they cut them in half).

You can protect your own financial solvency as you follow the four steps in wealth management. Let's look at three ways
  1. predict the unthinkable
  2. follow high standards
  3. forget bailouts
Predict The Unthinkable
Your challenge as actuaries is to learn from the past but like your motto says, you need to "see beyond risk".
--- Julie Dickson
We underestimate risk, especially during periods of stability. Also, we fear the wrong risks. So we don't prepare for storms and get shocked when the tide reminds us that our castle was made of sand.

We can't predict and prepare for every disaster but we still benefit from planning.

We can look at different "what if" scenarios, especially the bad ones we like to ignore.
  1. Suppose a car accident confines you to a wheelchair for life. What happens to your savings, your ability to work and your future earnings?
  2. Suppose you're forced to retire five years early due to a layoff or ill health. What happens to your retirement income?
  3. Suppose you live an extra 10 years or earn lower returns after tax and inflation. Would your money last?
You can examine your current and projected financial situation more regularly with your financial advisor. Ideally one who know how to stress-test your plans. Maybe you're following simple "rules of thumb". Changing conditions can make them obsolete. In Dumb Money, Daniel Gross identifies four simple but incorrect assumptions that leading to the financial crisis in the US.

Yes, we can over-prepare but we're more likely to do too little.

Follow High Standards
Life is going to be more challenging for "experts", and a premium will be placed on how well you can explain such things as actuarial reserves and capital.
--- Julie Dickson
Raise the bar on your risk management. Picking better quality investments does dampen the returns (the perennial risk vs reward quandary) but the chances of potential problems drops too. Diversification helps diminish risk too.

Canada trusts actuaries to apply principles, which requires judgement. The US prefers rules, which makes compliance easier to monitor. Since rules don't change quickly, companies can follow the letter of the law without following the spirit.

Forget Bailouts
You can take on extra risk if you've got someone to bail you out. Maybe you've got a kind rich aunt. The financial sector turns to us taxpayers. Without market discipline, companies can take undue risks with impunity. That's where we rely on the regulators.

We face four key financial risks: outliving your savings, dying too soon, getting sick and getting disabled. What are you doing about them now while you can? You are your own regulator (unless you have a spouse).

Links

September 19, 2009

HOW ADVISORS FOOL YOU (AND WHAT YOU CAN DO)

You can fool some of the people all the time, and those are the ones you want to concentrate on.
--- George W. Bush


We're surrounded by companies and people who want to make money by fooling us. Look anywhere. The fine print taketh away. Restrictions apply. Supplies are limited. Previous investment performance is not indicative of future returns. Object magnified to show the fine detail. Limited time offer. Some terms and conditions apply. See dealer for details. Subject to credit approval. Excludes Hawaii and Alaska. New customers only. Subject to change without notice. May not be as illustrated. Penalties for early termination. Batteries not included.

We respond by becoming skeptical and cynical. We don't believe the claims and we don't know who to believe.

Congratulations! You Won $1,000,000.00
Did you ever receive a letter saying you won a million dollars? The first time, you might have believed. You at least wanted to believe. Did you tell someone excitedly and have them laugh at your gullibility? As you dug deeper, you realized the fine print said that's how a letter to you might look if you won by entering the contest. The fine fine print showed that your chances of winning were basically zero and that the contest was running for months and months. You also noticed the bulk mail stamp.

Won't get fooled again.

One To One
Folks are basically decent
Conventional wisdom would say
But we read about the exceptions
In the papers every day
--- Rush,
Second Nature

Companies likely meet the letter of the law but perhaps not the spirit. You can find countless examples of shocking behaviour in Ellen Roseman's blog and at Consumerist. When you're dealing with an advisor, it's tough to gauge how much they know and if they truly have your best interests at heart.

I see life insurance proposals that are incomplete to the point of being misleading. Or assumptions distort the results. Or apples get compared with mangoes. Or no comparison is made with other options. Or the fine print has been left out.

Your Solution
You're not helpless. Here's what you can do: ask for a copy of the details.

Even if you don't think you'll understand them. Even if you're not planning to get a second opinion.

You're really after the advisor's reaction. Is the advisor willing to comply? If not, what are the "reasons"? How long does the advisor take to reply? Did you really get what you requested? Were pages left out?

Be sure to ask for this information by email along with a copy of what you've already been shown. What the advisor does may delight or disturb you. At least you'll know now.

The fine print taketh away. So does the lack of fine print.

Links
Podcast (3:47)