April 7, 2012

TIPS FOR FIRST-TIME HOMEBUYERS

nice lawnBuying your first home is such a wrenching experience, especially if you're newly-married or starting a family.

Job 1

The biggest challenge is finding the right real estate agent. This is very difficult. Experienced agents tend to sell more expensive properties and deal with repeat buyers. That means you're stuck with beginners, less successful agents or agents who put volume ahead of service.

1991

We first bought in 1991 during a hot Toronto real estate market. We had difficulty finding a real estate agent who would bother with us. Eventually, we met George (not his real name) at an open house. He committed to finding us a place if we were serious about buying. We were. He understood our needs (safe neighbourhood, spacious, near public transit, near schools, good resale value) and budget (not much but all we had). He concluded our best opportunities were condos near the west-most Kipling subway stop.

George understood our needs well. We bought the first place he showed us --- but not just then. We didn't realize it was right for us until we looked at several other places.

Oops

We were also fooled. George seemed successful but the summer was hot and George's air conditioner didn't work. That we could accept. This is where the trouble started. He took us to a mortgage broker who offered a convoluted blended rate from no-name lenders on terms he was unwilling to explain. Plus the broker wanted to charge us hundreds of dollars for processing. All we had to do was sign here, here, here. And here. Even if we didn’t understand what we were signing.

Since we were confused, we asked questions. Foolish us. Rather than explain, the mortgage broker started shouting at us --- yes, shouting --- for wasting his time. He told us to sign. We declined.
George took us for coffee and berated us. Weren't we serious? Mortgages aren't complicated but George didn't understand what the mortgage broker was doing either. As best I could tell, he was blending a fixed rate mortgage with a pricey second mortgage with rates that increased after six months.

George hadn't understood the mechanics and was also miffed when I explained my interpretation. He arranged cheaper conventional financing through an out-of-town Canada Trust branch. The rate was 13.5% for a six month open mortgage, which was a good rate at the time.

Tough Parts

Buying a house is a time of emotions. It's often difficult to afford what you want (or your parents own). You'll have lots of questions and face self-doubt.

You're dealing with two commissioned salespeople, yours and the seller's. The agents have their own goals. A fascinating section in Freakonomics (original edition) shows how their interests take precedence over getting a better deal for you. Agents encourage clients to buy/sell quickly, rather than wait for a better price. However, agents left their own properties on the market for longer and sold for higher prices.

Forewarned

You're not helpless. Use the Internet to do your own research. You're probably looking for a neighborhood where
  • where you feel safe
  • property values are growing
  • your house isn't the most expensive one
Ask other homeowners, ideally experienced ones.

Compromise

Be willing to compromise. We picked smaller places in better neighborhoods with good schools. You may have other priorities.

Don't stretch too much. Unexpected expenses are likely. Our furnace broke down during the first cold spell when our son was just two weeks old. Luckily, our mortgage came with free home protection insurance that covered most of the replacement costs. That was a welcome surprise.

The Advisor

Selecting the right advisor is essential but difficult. We found their most important skill is negotiation and this is hard to assess.

What they drive is a measure of their success. They might have a nicer car than they warrant but be wary of someone who drives a cheaper car. That may be all they can afford.

Congratulations!
You're making your biggest financial decision (besides marriage and raising children). Be sure that you and your spouse are in harmony.

Links

Podcast 163


direct download | Internet Archive page | iTunes

PS Home inspections don't catch everything.

March 31, 2012

UNINTENDED LESSONS FROM THREE ENTREPRENEURS

hand it over ... nice and slowIf you want to win the lottery, you've got to buy a ticket. These three entrepreneurs didn’t put the odds in their favour. One is established, another is starting and the third is planning. Let’s look at the impressions and lessons they provided without even knowing.

The Established Entrepreneur

The 50-something entrepreneur was speaking on a panel. She had 25+ years of experience in different ventures. Afterwards, a fellow speaker asked for her business card. She had none left. Why? She didn't bring many.

She didn't even ask for the other speaker's business card. He may have been  a potential client or centre of influence. We never know who knows who. Or who needs what when.

Impressions: this entrepreneur didn't look prepared or interested in getting new business. That's hardly a model to follow.

Lessons: carry extra business cards. If you don't have any left, get business cards from people asking for yours and send them an email afterwards. (I didn’t say these lessons are tough.)

The Newbie Entrepreneur

These days, entrepreneurship looks glitzy and perhaps more stable than working for a megacorp. This 20-something newbie MBA was exploring an international market niche with promise ... and established competitors. What made her different and trustworthy? This wasn't clear.

Age can be a handicap. Young may signal inexperienced. Old may signal outdated. Or the other way around. For instance, you might prefer a young social media whiz but an older advisor.

If you're on the wrong side of a stereotype, you need to find a way to show why you're the one to choose. Otherwise, you might educate but not get business.

This newbie had no business cards ... yet. She's not on LinkedIn. She has no visible digital tapestry. If Google can't find her, how can potential clients? Why would they bother?

Impressions: Properly printed business cards are cheap and still essential. If you're starting out, all you need on them is your name, phone number, email address and where to find you online (e.g., your personal website or LinkedIn profile). No business card = not serious.

Lessons: get your own business cards. Get enough that you feel compelled to hand them out because you have such a stock. I order 1,000 at a time.

The Future Entrepreneur

This 30-something MBA is working at a major bank and wants to make the transition from employee to entrepreneur. However, he had no business ideas. Not a single one.

We exchanged business cards. I offered to connect on LinkedIn but he's afraid to put a profile there. He thinks company policy forbids that. Is that possible? A LinkedIn profile is your personal resume. Would you want to work for a place that controlling?

Impressions: If you can't spot an opportunity, are you really an entrepreneur? If you chose to work in a megacorp rather than a smaller, more innovative company, perhaps you're too risk averse to succeed on your own.

Lessons: Keep your eyes open for a competitive advantage. Ideas are cheap. What can you do that makes you the best in the world? For success, you need to pick a niche that's small enough for you to dominate. If you're removed from the world of entrepreneurship, find a way to get closer to entrepreneurs. Learn from what they do. You may need to change your job and take on risk. Entrepreneurship requires sacrifices.

Room For You?

These entrepreneurs gave us lessons that they themselves haven’t mastered. Be alert and you’ll find lessons abound. As Yogi Berra said, “You can observe a lot just by watching.”

Links

Podcast 162


direct download | Internet Archive page | iTunes

PS What are your thoughts on entrepreneurship?